Feedback, Good and Bad, from You

Customer Service: Comments and Commendations

This document is the page where you display customer service complaints and recommendations. Publishing customer feedback, be it positive or negative, is a good way to demonstrate to your customers that you are responsive. Acknowledging your strengths and weaknesses shows that your company and department are open-minded and willing to listen. This willingness to change and responsiveness to customers are two cornerstones of good service.

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